You can message by going to our contact page or you can call us via (877) 276-2656 Mon-Fri 10:00 Am to 6 Pm.
In ARMANKO PHOTOGRAPHY We cover nearly all your commercial photography and videography needs. To learn more about our services please click on the portfolio tab.
You own the copyright of all your purchased finished photos.
We will deliver your finished images to you via a download link. You have two weeks to download the images before they being removed from our cloud storage.
Using professional-grade digital photography cameras at a resolution of up to 36.3 MP (7360 x 4912 pixels) before cropping. By default, the images will be delivered to you in 300 resolution JPG format. Per your request, your images can be delivered to you in the TIFF format as well. The print resolution photos will be large enough for virtually all print mediums and advertising formats.
Yes. However, rush orders will be quoted diferently! You should contact us first. forthermore, depends on our availability we may or may not not be able to accept rush orders.
After you confirmed the proofs, we will finalize the photos. Then, we will upload your images to our cloud storage and provide you with a link to download the finished photos.
We will email you an electronic invoice or you can pay in person. To proceed, your payment is required. We accept all the major Credit and Debit cards, cash or valid checks.
1- We will set up a phone call, Video chat or one on one meeting to discuss the details of your project.
2- Upon receiving your products, we will email your electronic invoice to you. You can also come to our studio and pay in person. To proceed, your payment is required. We accept all the major Credit/ Debit cards, cash, or valid checks.
For large projects, we might be able to come to your location to estimate the project as well.
You have the option to cancel your order with no cancelation fee, However, If you decide to cancel your order after we receive your products and/or the payment a minimum charge of $350 may apply to cover the time we spent to prepare your invoice, studio setup, preparing your package/packages, shipping labor and … If you decide to cancel your order while we are working on the project your invoice will be prorated based on the time we spent on the job.
If we have made a mistake, we will reshoot or edit the image/ images to make them perfect, for no additional fee. If that is the case, we do accept re-shoot requests by email within 24 business hours from the time that we have delivered the photos/proofs to you.
If you want us to reshoot the product/ products due to a mistake that you have made in the Order Form or for other reasons, you may have to pay an additional fee.
If you request additional session time or you would like more products to be added your existing order, while we are working on the project, the charges will be calculated based on the existing order.
We offer free group arrangements for e-Commerce one white photos up to 2 items in the image. (Exceptions may apply depends on the complexity of the group arrangement) If you have more than 2 items in a group, please contact us for a quote. All groups, when set up, need to be less than 2 feet in size in order to fall under our standard pricing. If larger please call us for oversize rates.
Yes! Even though we do extensive product preparation and custom lighting setups for each product, still, basic retouching and post-processing is needed to remove product flaws, dust, marks, or to add sharpness, adjust a reflection and… Most e-commerce products captured on white only require basic editing which we do free of charge. For products that need more extensive retouching work, we also offer advanced retouching services for an additional charge to straighten crooked labels, fix packaging flaws, or any other custom retouching need. If we feel your products would benefit from additional retouching we will contact you for approval and If want to we will provide you with an estimate.
No! However, there is a minimum charge of $170 for every order. if you have more images in your order, the price of each image will be lower compared to if you have a smaller order! Please check the pricing menu of our website to learn more.
It is usually 7 business days or less for every 100 images, excluding holidays. Order turnaround time is calculated from the time when we receive your products and payment however, we will provide you with our estimated turnaround time before you place your order.
Once the shoot is complete we carefully pack up each item for return or donation. There are 3 options you can choose from:
1- You can pick up your products from the studio at ARMANKO PHOTOGRAPHY 3020 Business park Dr. STE # B Norcross GA 30071
2- If shipping back is requested, You can provide us a prepaid return label or we can include the cost of return shipping in your invoice.
3- We can donate your items per your request.
Note: Due to our limited storage space we cannot keep your products for more than one week.
1- You can drop off your products to our studio at 3020 Business park Dr, STE# B Norcross GA, 30071
2- You can ship your items to us. We recommend UPS or FedEx. Please make sure to provide us with a tracking number once you ship your items to us.
Commercial | Advertising